POBOX 9998

“This is the average wait time, across all shops. Shopper begins clock once they enter the queue line and stops when they are called by the clerk to the window.”

“The average score for wait time is the percentage of the time the shoppers were served in 5 minutes or less as per our target.”

“The Mystery Shop program is used to measure wait time in line in FY 2009. There are 8,725 Mystery shop office s that got shopped approximately twice per that were shopped approximately twice per Quarter, or a Total of 64,972 shops in FY 2009.”

“The New York Metro (NYM) area was dissolved in FY 09. Districts from this area have been absorbed by either the Northeast (NE) or the Eastern (EA) area. This report reflects the FY 10 configuration of districts to areas. Accordingly, WTIL scores for districts of the former NYM area are listed under their new areas and reflected in the respective NE and EA area aggregate scores.”

see
Post Office Wait Time in Line Averages by Area and District

source: USPS via Postal Regulatory Commission (PRC)

Press Release from the United States Attorney’s office Eastern District of California

SACRAMENTO, Calif.—United States Attorney Benjamin B. Wagner announced today that NANCY R. SCIOLINO, 52, of Lodi, pleaded guilty to felony embezzlement this morning before United States District Judge Frank C. Damrell Jr.

The case was investigated by the United States Postal Service’s Office of the Inspector General.

According to Assistant United States Attorney Michelle Rodriguez, who is prosecuting the case, from December 2007 through September 2008, SCIOLINO stole the cash reserve of the Farmington Post Office, located at 25320 East Highway 4. The cash reserve was entrusted to SCIOLINO in order for her to make authorized post office expenses and for her to provide change to counter postal clerks she supervised. SCIOLINO incrementally stole the cash reserve and then falsified documents to cover her theft and embezzlement. This morning SCIOLINO admitted that she used over $1,000 in U.S. currency in the cash reserve to make personal expenditures and to pay nongovernmental expenses. SCIOLINO had been employed by the U.S. Post Office since February 1985 and, at the time of her theft, SCIOLINO was the acting Post Master of the Farmington Post Office.

SCIOLINO was convicted of felony embezzlement of postal funds during the performance of her duties. SCIOLINO is scheduled to be sentenced for her theft offense on April 26, 2010. The maximum penalty SCIOLINO faces is 10 years in prison, a three-year term of supervised release, and a fine of up to $250,000. The actual sentence, however, will be determined at the discretion of the court after consideration of any applicable statutory sentencing factors and the Federal Sentencing Guidelines, which take into account a number of variables.

Veterans could receive disability benefits faster, with fewer errors, if new Veterans Affairs Department employees worked exclusively on simple claims and experienced employees handled everything else, says a Disabled American Veterans official.

Rep. John Murtha, D-Pa., the powerful and controversial chairman of the House subcommittee responsible for defense funding, died Monday, leaving a huge hole in the Democratic Party's national security team.

WASHINGTON — The public meeting of the Board of Governors of the U.S. Postal Service scheduled for Feb. 9, 2010, has been cancelled due to transportation issues related to severe winter weather in the Washington, DC, area.

With transportation options already limited throughout the entire mid-Atlantic and another storm system expected Tuesday, the Board has cancelled the meeting in the interest of public safety.

Items and reports on the Feb. 9 agenda will be rescheduled for presentation at a future meeting.

The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations.

When the Federal Long Term Care Insurance Program was implemented several years ago, we were told that the premiums would not increase.

At a data facility in Germantown, Md., the Energy Department runs its most mission-critical operations: office management applications; e-mail services; network management; personnel, procurement, financial and project management applications; and others.

President Obama recently held a White House Forum on Modernizing Government with more than 50 corporate executives to discuss how the federal government can make better use of cutting-edge technologies.

The Obama administration's 2011 budget proposal includes three welcome adjustments. First, it makes needed investments in hiring and training toward developing a more capable contracting workforce.

Courtesy of Apple Last August, Pushing the Envelope ran a topic on e-readers — devices designed for portable book reading. Two weeks ago, Apple unveiled the iPad. The iPad offers multiple functionality including the ability to read books, surf the Internet, and use computer applications. Unlike most e-readers, the iPad does not have [...]